If you’ve experienced an anti-LGBTQ+ hate crime then you might not be sure how to proceed. Do you want to report it? Do you want to find support? You might have questions about the reporting process. Or you might just want someone to talk to.

Whatever your situation, there are organisations out there that can help.


Galop - the LGBT+ anti violence charity, offers robust support to people who have experienced homophobia, biphobia and transphobia. Whether you’re looking for advice, or just want to talk, Galop is there to give you options.

It’s more than just a helpline too, it can advocate for you with organisations like the police, your landlord, or the local council. Here’s a little excerpt from their website:

“Galop can give you a space to talk, help you get what you want from the police, negotiate with your housing provider or find you legal advice. If you want the police to know, we can make a report for you and liaise with the police on your behalf.  If you prefer, you can make a report anonymously.”

Here’s a complete list of Galop’s services:

  • Support and advice for people who have experienced hate crime, domestic abuse or sexual violence
  • Specialist advocacy and support
  • Help in reporting or getting what you need from police and other agencies
  • Advice on the law and how the police work
  • Applying for financial compensation for victims of crime
  • Police complaints

You can contact Galop in the following ways:

Phone: 0207 704 2040 / Monday to Friday / 10:30am - 12:00pm and 1:30pm to 4:00pm

Email: [email protected]

Online self referral: http://www.galop.org.uk/report

Metro charity

Metro runs a variety of services for LGBTQ+ people across London, including a hate service for those who live in Greenwich or Lewisham. It can report the incident for you, offer you advocacy to your landlord or local council, and even find you counselling and emotional support.

The service is totally free and confidential.

Email: [email protected]

Phone: 020 8305 5003.

Website: https://metrocharity.org.uk/community/lgbt-hate-crime-greenwich-and-lewisham

Stonewall Housing

Where incidents of hate crime involve your housing in some form, Stonewall Housing offers direct support. It provides advice and support to hundreds of LGBTQ+ people around housing issues every year.

If, for instance, you’re living in shared accommodation and experiencing harassment, Stonewall Housing has experience in providing advice. 

Phone:  020 7359 5767 / weekdays 10.00 am and 1.00 pm.

At other times, request advice and support through Stonewall Housing’s online form.

Other places you can call


Call 0300 330 0630

Open 10:00-22:00 every day

LGBT Foundation

[email protected]

0345 330 3030